FAQ
If you have any further questions, please contact us.
Email: seamocure@gmail.com
We reply within 24 hours — you'll always get a real person.
General
I'm not sure which Seamo product to start with…
No problem! Start with a £3 Seamo shot to taste the blend, or jump straight to the Seamo Cure 4-pack if you're ready for the daily ritual. Not sure why you'd want either? Read Why Seamo?
What is your refund/return policy?
As our drinks are perishable, we can't accept returns — but if you're not happy with any purchase for any reason, email seamocure@gmail.com with your name, order number and the issue, and we'll make it right. See our full refund policy.
What is your delivery policy?
Free UK shipping on orders over £40. We also offer local delivery within 15 miles of East London (E10) — your chilled order, brought to your door. Standard rates apply below the free threshold; see options at checkout.
Do you have any discounts?
Yes — code SEAMO20 gives 20% off when you buy 2 or more bottles. Newsletter members get first access to new offers.
Freshness & Storage
How long does Seamo last?
Because Seamo is cold-pressed and free from preservatives, each bottle stays fresh for 7 days in the fridge. That's the trade-off for a drink made from real ingredients and nothing artificial — it's as fresh as it gets.
Can I freeze Seamo to make it last longer?
Yes! Freezing is the perfect way to extend the life of your bottles — ideal if you've stocked up on a 7 or 12-pack. Freeze what you won't drink within the week, then move a bottle to the fridge the night before to thaw. Give it a gentle shake before drinking; natural separation is normal.
Why has my bottle separated?
Separation is completely natural — it's what real, cold-pressed ingredients do without stabilisers or emulsifiers. A gentle shake brings it right back. It's a sign there's nothing artificial holding it together.
The Drinks
What's actually in Seamo Cure?
Three superfoods — sea moss (50+ trace minerals), moringa (plant protein, vitamin C, calcium) and sorrel (antioxidant-rich Caribbean hibiscus) — smoothed with real honey. No preservatives, no artificial sweeteners, no fillers. Gluten-free and dairy-free; because of the honey it's not yet vegan — a vegan version is coming soon. Prefer it without honey now? Request a custom order. Full breakdown on our Ingredients page.
Is Seamo vegan?
Not yet — Seamo Cure is sweetened with real honey, so it's vegetarian, gluten-free and dairy-free but not vegan. A vegan version is in the works — join the newsletter to hear the moment it lands, or message us for a custom honey-free order.
What does it taste like?
Our community describes it as smooth and refreshing — tart and bright from the sorrel, rounded with real honey. In their words: “not too sweet, not too strong, just that perfect vibe.”
How long does sea moss take to work?
Most of our community report steadier energy within 14 days of daily use, and digestion benefits around 30 days. Consistency beats quantity — one bottle a day, every day. Try our 14-day experiment method.
Can I drink Seamo every day? Is it safe?
Yes — it's designed as a daily ritual; stick to one serving per day as sea moss is naturally rich in iodine. If you're pregnant, breastfeeding, have a thyroid condition or take regular medication, check with your GP first.
Shots
What's in the shots — and where's the ginger?
Right here — the shots are where the fiery cold-pressed ginger lives, alongside sea moss, moringa and sorrel. The 60-second hit.
When should I drink a Seamo shot?
Any time — first thing to kickstart the day, post-gym, or as your 3pm answer instead of a third coffee. One a day is the sweet spot.
Shots or the 250ml tonic — which is right for me?
Shots (£3) are the quick hit and the perfect first try. The 250ml tonic (from £5) is the full daily ritual — most people start with shots and graduate to a 4 or 7-pack.
Pre-Orders & The Refuel Bottle
When will my Refuel Bottle ship?
The bottle is on pre-order — orders dispatch as soon as the next batch lands, and you'll get a shipping confirmation email the moment yours is on the way. Reserve yours here.
Subscriptions & Account
What's the benefit of subscribing?
Subscribe & Save gives you a discount on every order plus fuss-free recurring deliveries so you never run out — the whole point of a daily ritual. Look for the subscription option on the product page.
Can I pause, skip or cancel?
Yes — log into your account to skip a delivery, pause, change frequency or cancel future orders any time, no charges. Make changes at least 72 hours before your next delivery.
Working With Us
I run events, a café, a run club or a charity — can we partner?
Absolutely — that's a core part of what we do. See Seamo for Business, Run Clubs and Charities & Community Groups.
Still have a question?
Email seamocure@gmail.com · or DM us — we're quick on socials
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